Account and platform settings

The Settings page lets admins configure the platform to suit their organisation.

User management

Admins can invite team members, assign roles, and control access:

Super Admin — Full platform access including client management
Client Admin — Manage their own client's settings, users, and templates
User — Access to contacts, campaigns, inbox, and workflows

Phone number settings

For each registered phone number, you can configure:

Display name and business profile
Auto-reply messages
Office hours and out-of-office responses
Webhook settings

Security

All accounts are protected with two-factor authentication (2FA). Users are prompted to set up 2FA on their first login. Admins can reset a user's 2FA if they lose access to their authenticator.

API tokens

Generate API tokens from Settings to integrate Hamr Chat with external systems. Tokens can be revoked at any time from the same page.